Shipping Policy

At USA Excavators, we work to make the delivery of your construction equipment as simple and convenient as possible. Please review the information below before placing your order.

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Equipment Delivery

We arrange delivery of eligible equipment to customers throughout the United States.

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Order Processing

Orders are processed after payment and order details have been confirmed.

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Delivery Address

Customers are responsible for providing accurate delivery and contact information.

Order Processing

Once your order has been received, our team will review the order information and confirm the details required for delivery.

Processing time may vary depending on the equipment ordered, inventory availability, payment confirmation, and delivery location.

Shipping Areas

USA Excavators serves customers throughout the United States. Shipping availability may vary depending on the equipment and destination.

If you are unsure whether we can deliver to your location, please contact us before placing your order.

Delivery Times

Delivery times can vary based on the product, inventory, shipping carrier, destination, weather conditions, and other transportation factors.

Any estimated delivery timeframe provided by USA Excavators is an estimate and is not a guaranteed delivery date unless expressly stated otherwise in writing.

Delivery Address & Contact Information

Customers must provide a complete and accurate shipping address and a valid telephone number or other requested contact information.

Check your delivery information carefully before submitting your order.
Make sure someone is available to coordinate delivery when required.
Notify us as soon as possible if your delivery information changes.

Inspect Your Equipment Upon Delivery

Customers should inspect the equipment and packaging when the shipment arrives.

If you notice visible damage, missing components, or another delivery-related issue, document the condition with photographs and contact USA Excavators as soon as possible.

Shipping Damage

If your equipment appears to have been damaged during transportation, please take clear photographs of the equipment and packaging before making any repairs or modifications.

Contact our customer service team promptly so we can review the situation and determine the appropriate next steps.

Shipping Delays

Delivery may occasionally be delayed because of circumstances outside our control, including severe weather, transportation disruptions, carrier delays, mechanical issues, or other unforeseen circumstances.

We will make reasonable efforts to assist customers when shipping delays occur.

Shipping Costs

Shipping costs, when applicable, will be communicated during the purchasing process or before the order is finalized.

Important Shipping availability and shipping costs may depend on the equipment purchased and the customer's delivery location. Please contact us if you require confirmation before ordering.