Warranty

Warranty

At USA Excavators, we stand behind the machines we sell. Every machine comes with a one-year warranty and free spare parts during the warranty period.

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1-Year Warranty

All of our machines come with a one-year warranty. During the warranty period, we offer free spare parts for covered warranty issues.

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1-Year Coverage

Every machine purchased from USA Excavators is covered by a one-year warranty.

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Free Spare Parts

During the warranty period, we provide free spare parts for covered warranty issues.

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Customer Support

Our team is available to help customers with warranty questions and spare-parts requests.

What Is Covered?

Our one-year warranty is intended to provide support for covered machine issues that occur during the warranty period.

When a warranty issue is confirmed, USA Excavators may provide the required spare parts at no charge during the warranty period.

Free Spare Parts During Warranty

If a covered warranty issue requires replacement parts, we will provide the applicable spare parts free of charge during the one-year warranty period.

Important Please contact us before purchasing or replacing parts related to a warranty issue. Our team will review the problem and determine which parts are applicable.

How to Make a Warranty Claim

If you experience a problem with your machine during the warranty period, please contact USA Excavators as soon as possible.

  • Provide your order information.
  • Describe the issue with the machine.
  • Provide photographs or videos when requested.
  • Follow the troubleshooting instructions provided by our team.
  • Do not purchase replacement parts for a warranty issue without contacting us first.

Warranty Period

The warranty period is one year from the applicable warranty start date associated with your machine purchase.

Warranty claims should be submitted during the applicable one-year warranty period.

Customer Responsibilities

Customers should operate and maintain their machines in accordance with the applicable operating and maintenance instructions.

Proper maintenance and appropriate operation can help maintain the performance and reliability of your machine.

Need Warranty Assistance?

Contact USA Excavators if you need help with a warranty issue or require spare parts during your warranty period.

USA Excavators

2522 S Malt Ave
Commerce, CA 90040
United States

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